FAQ

How do I book a trek with you

Booking a trek with Trek Larapinta is easy and can be done online via our website here. Alternatively you can contact us via email for other booking methods.
Please note that once you have submitted your online booking form your booking is not confirmed immediately. You will receive a confirmation email within 24 hours after which time you can make other travel arrangements, like your flights and hotel bookings.

Do I have to book online

No, you can also ring us 1300 133 278 to make a booking over the phone and we can post you a copy of our booking form so that you can fill it in and post or fax it back to us.

How do I check availability for your treks

Availability for each trek is show on the individual tour pages. If you have any questions please contact us.

Do I have to reconfirm my trek

No you do not need to reconfirm your trek, once your trek booking has been confirmed by either the deposit or full payment being made, we will email you a receipt of payment which will have your booking reference number included. Full payment is required 60 days prior to departure. For all of our terms and conditions please see here.

What are your terms and conditions

Please see here for our terms and conditions.

Can I get a refund if I cancel my trek

This will depend on the circumstances, please contact us for more information.

Can I transfer my booking to someone else

This may be possible, please contact us for more information.

When do I have to pay my deposit

A deposit payment is required at the time of booking to confirm your place on the trek.

When do I have to pay the outstanding balance of my trek

Balance payments are due 60 days prior to your trek’s departure date.

Will my travel insurance cover me if I cancel my trek

This will depend on the insurance cover you have purchased. Contact your travel insurance provider for more information.

Are there any hidden extras or surcharges

No, we love to offer fully inclusive treks that cover all of your food, accommodation, transport and National Park fees. We list on our itineraries all of the inclusions of your trek and some of the things that are not covered like your flights and accommodation pre/post trek.
If you are not sure about what is included in your trek, please contact us.

Can I do part of a trek

There are occasions when people are unable to join a trek on the day of departure, we may be able to accommodate a later departure day/time depending on the trek. Please contact us for more details.

Can I book a trek through a travel agent

We do not have any agreements with travel agents and prefer to deal directly with our guests. If you have a preferred travel agent that you use and would like them to book your trek with us, perhaps have them contact us for more information.

Do I get a discount if I book multiple treks with you

Absolutely! Please contact us for more information about a trek package discount that we can offer.